Email & Chat Handling

Dedicated management of email inboxes, live chat, and social media inquiries.

What We Handle

SLA-Driven Email Management

Manage your email inbox efficiently with guaranteed response times (SLAs).

Real-Time Live Chat Support

Engage customers instantly and resolve their queries on the spot.

Social Media Monitoring

Keep track of and respond to inquiries across all your social platforms.

Ticket Creation & Tracking

Organize customer issues into trackable tickets for full resolution.

Multi-Language Support

Communicate with your global customer base in their native language.

A support agent managing email and chat on a computer