E-Commerce & Retail

Online stores and retail brands need fast customer service to turn visitors into loyal customers. Callio provides support across every touchpoint.

What We Handle

• Order status, shipping, and tracking updates
• Returns, refunds, and exchange assistance
• Product questions & live chat support
• Abandoned cart follow-ups
• Review management & customer retention
• Customer complaint handling
• Email + social media inbox support
• After-hours and weekend coverage

We help create a smooth buying experience that increases trust and repeat sales.